Chatbots are a hot topic of conversation in the business world right now. The arrival of chatbots have opened up new, highly interactive, options for customer engagement. It is one of the most useful new technologies that businesses can utilise, augmenting the traditional models and of apps and websites. A chatbot is a
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Businesses owners have two options when it comes to their business systems: An 'off-the-shelf' system or a custom system. Off-the-shelf systems are developed to appeal to a mass market, and will generally have enough features for businesses to 'get the job done.' Custom systems are developed with the specific needs of
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Every country in the world will be impacted by automation in the near future. In Australia, automation is projected to add up to $2.2 trillion worth of benefits to the economy by 2030. According to a report by Alphabeta, employees will have two hours of the most manual and tedious work removed from
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One of the biggest reasons businesses choose to upgrade their software systems is because they’re simply difficult to use, too complicated, or an exercise in frustration for employees. When you've been using the same software for years, it's easy to get used to its limitations and develop workarounds to get simple tasks done.
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Is your business entering growth mode? You're not alone. More small businesses in Australia reported growth throughout the last year than in any year since 2014. However, small businesses in Australia are still not keeping up with the growth and digital updates by small businesses in countries like Vietnam and Indonesia- where businesses are increasingly
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