Privacy Policy
Your privacy is important to us
Privacy Policy
Intergy Consulting values and respects the privacy of the people we deal with. Intergy Consulting is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
This Privacy Policy is maintained by INTERGY CONSULTING (“we”, “us” and “our”) and relates to the collection and use of personal information you may supply to us or we may collect from you through your dealings with us, including via access to any system or facility maintained by us or your conduct on any website maintained by us or through third parties.
WHAT IS PERSONAL INFORMATION?
WHAT PERSONAL INFORMATION DO WE COLLECT?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
- name
- mailing or street address.
- date of birth.
- email address.
- phone number.
- bank account details.
- information used by us in the ordinary course of business..
We recognise the importance of protecting the privacy of your information, in particular information that is capable of identifying an individual (“personal information”) and we are committed to ensuring that we collect and use this personal information only in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy governs the manner in which your personal information will be dealt with including but not limited to collection, access, storage and use and disclosure of personal information which we obtain as part of our business operations. By accessing our website, systems, facilities or databases maintained by us or otherwise transacting with us, you agree to and acknowledge the content of this Privacy Policy. This Privacy Policy is in addition to any other terms and conditions applicable to our dealings with you, including any terms of use of our website.
If we collect sensitive information, we will do so only with your consent, if it is necessary, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
We reserve the right, at our discretion, to modify, add to or remove portions of this Privacy Policy at any time. We will notify you of any such variations or amendments by publishing the updated Privacy Policy on our website. You should review this Privacy Policy periodically so that you are updated on any changes. We welcome your comments and feedback.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
- interact with us over the phone.
- interact with us in person
- interact with us online.
- participate in surveys or questionnaires.
- attend a Intergy Consulting event.
- subscribe to our mailing list.
- apply for a position with us as an employee, contractor or volunteer.
- to respond to enquiries and information requests made by you..
COLLECTING PERSONAL INFORMATION FROM THIRD PARTIES
HOW DO WE USE YOUR PERSONAL INFORMATION?
- provide you with information or services that you request from us.
- deliver to you a more personalised experience and service offering.
- improve the quality of the services we offer.
- internal administrative purposes.
- marketing and research purposes.
- to progress an enquiry made by you.
- to provide the services you have requested us to provide.
- to provide service information and improve service delivery.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
- our third party service providers (for example, our IT providers).
- our marketing providers.
- our professional services advisors.
We will not disclose your personal information unless you have consented to that disclosure. Your consent to disclosure of information other than sensitive information may be express or implied. Such disclosure may include to your insurers or contractors providing services to us such as IT services.
We may also disclose your personal information where it is required or authorised by or under an Australian law or a court/tribunal order or where a permitted situation exists under the APPs. Where disclosure is necessary for an enforcement related activity of an enforcement agency, we will provide written notification of that disclosure as is required by the APPs.
Disclosure of sensitive information – We will only disclose any sensitive information that we may collect or hold about you for the purposes for which it was collected, or for directly related purposes you would reasonably expect us to use it for or if you have expressly consented to that disclosure or if we are otherwise authorised or compelled by law or a court order to disclosure that sensitive information.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
TRANSFER OF PERSONAL INFORMATION OVERSEAS
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
- you have given us your consent to disclose personal information to that third party; or
- we reasonably believe that
- the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs and
- the law or binding scheme can be enforced or
- the disclosure is required or authorised by an Australian law or court / tribunal order.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
- having a robust physical security of our premises and databases / records.
- taking measures to restrict access to only personnel who need that personal information to effectively provide services to you.
- having technological measures in place (for example, anti-virus software, fire walls).
We strive to ensure the security, integrity and privacy of personal information collected and held by us, and we review and update our security measures in light of current technologies. Unfortunately, we cannot guarantee that our data storage measures are totally secure
However, we will endeavour to take all reasonable steps to protect the personal information we collect from you from misuse, interference, loss and unauthorised access, modification or disclosure.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to or use of your personal information.
Where the personal information is no longer required for the purpose for which it was collected (or a permitted secondary purpose) we will take reasonable steps to destroy or de-identify the information.
RETENTION OF PERSONAL INFORMATION
HOW TO ACCESS AND CORRECT YOUR PERSONAL INFORMATION
Intergy Consulting will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within fourteen (14) days.
ENQUIRIES AND COMPLAINTS
If you wish to make a complaint regarding any aspect of the collection, access to, use or storage of personal information by us, please make your complaint in writing to the address below. We will consider your complaint promptly and contact you to seek to resolve the matter. If we have not responded to you within a reasonable time, you are entitled under privacy legislation to make a complaint to the Office of the Australian Information Commissioner.
Please direct all requests for access to or correction of personal information or all complaints to: [email protected]
LINKS TO THIRD PARTY SITES
HOW TO CONTACT US
Contact number
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Attention: [Intergy Consulting Privacy Officer] Address: Suite 101, Level 1 153 Walker Street North Sydney 2060 Australia
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For more information about privacy issues in Australia and protecting your privacy or to make a complaint about our handling of your personal information, visit the Office of the Australian Information Commissioner’s web site: http://www.oaic.gov.au